Terms of Service

By accessing and using HandyMan Montenegro ("the Platform"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

HandyMan Montenegro is a platform that connects customers with verified cleaning professionals in Montenegro. We facilitate the booking and management of cleaning services but do not directly provide cleaning services ourselves.

To use our platform, you must create an account. You are responsible for: • Providing accurate and complete information • Maintaining the security of your account credentials • All activities that occur under your account • Notifying us immediately of any unauthorized use You must be at least 18 years old to create an account.

As a user of our platform, you agree to: • Use the platform only for lawful purposes • Provide accurate information about your cleaning needs • Treat service providers with respect and professionalism • Pay for services as agreed upon • Not engage in fraudulent or deceptive practices • Comply with all applicable laws and regulations

Service providers on our platform: • Must be verified and background-checked • Are independent contractors, not employees of HandyMan Montenegro • Are responsible for their own insurance and licensing • Must provide services in accordance with their agreements with customers • Are subject to our quality standards and review process

Payment terms: • All payments are processed securely through our platform • Prices are set by individual service providers • We may charge service fees as disclosed at the time of booking • Refunds are subject to our refund policy • You are responsible for any applicable taxes

Cancellation policy: • Customers may cancel bookings up to 24 hours before the scheduled service • Cancellations within 24 hours may be subject to fees • Service providers may cancel due to safety concerns or other valid reasons • Refunds are processed according to our refund policy • Disputes are handled through our customer support system

HandyMan Montenegro's liability is limited as follows: • We are not responsible for the quality of services provided by third parties • Our liability is limited to the amount paid for our platform services • We are not liable for indirect, incidental, or consequential damages • Service providers are responsible for their own insurance coverage • We provide the platform "as is" without warranties

We are committed to protecting your privacy: • We collect and use personal information as described in our Privacy Policy • We implement appropriate security measures to protect your data • We do not sell your personal information to third parties • You have rights regarding your personal data as outlined in our Privacy Policy • We comply with applicable data protection laws

You may not use our platform to: • Violate any laws or regulations • Harass, abuse, or harm others • Transmit harmful or malicious code • Attempt to gain unauthorized access to our systems • Use automated systems to access the platform • Engage in fraudulent or deceptive practices • Violate intellectual property rights

We may terminate or suspend your account if: • You violate these terms of service • You engage in fraudulent or illegal activities • You fail to pay required fees • We determine it's necessary to protect other users You may terminate your account at any time by contacting us.

We may update these terms from time to time: • We will notify users of significant changes • Continued use of the platform constitutes acceptance of new terms • We recommend reviewing these terms periodically • Previous versions are available upon request

These terms are governed by the laws of Montenegro. Any disputes will be resolved in the courts of Montenegro. We are committed to resolving disputes through good faith negotiations before pursuing legal action.

If you have questions about these terms, please contact us: • Email: legal@handyman-montenegro.com • Phone: +382 20 123 456 • Address: Bulevar Džordža Vašingtona 98, Podgorica, Montenegro